FREE TIER GUIDE · UPDATED 26 September 2026
Evidence, handovers and changes
How execution records stay understandable when work changes.
This guide describes the service. Start free at one station; while SmartFACT is in early access, we set the first workflow up with you.
One owner at a time
A named operator and station claim the active work. Pause, transfer and resume make ownership visible. A browser that loses acknowledgement shows the uncertainty and reloads the saved progress before continuing.
Make the required evidence explicit
Evidence types are acknowledgements, bounded text, exact identifiers, photographs and supervisor attestations. A supervisor review refers to the evidence actually reviewed. Mandatory requirements have no force-complete bypass.
Record corrections and rework
Corrections preserve earlier observations and invalidate the affected approvals. Rework uses a separately approved procedure with a linked new traveller. It never silently turns an old completion back into unfinished work.
Keep later changes visible
A changed source or withdrawn procedure requires an explicit response. Completed records retain their original content, with later concerns recorded separately. Exports state the result and any included qualifications.
Practise the operator workflow
Use WorkSteps’ screens with synthetic data. Watch or practise finding a unit, recording its required evidence, pausing work and reporting a problem for a supervisor.
Demonstrations run on a desktop or laptop, showing the office screens and the station screens used on a rugged handheld or scan station. Read the written guide on any device.